Effective Date: June 6, 2023
Please read these Terms and Conditions (“Terms”) carefully before using theredvelvetcakeco.com (the “Website”) operated by The Red Velvet Cake (“we,” “us,” or “our”). These Terms govern your use of the Website and any services or products offered on the Website.
- Acceptance of Terms
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.
- Intellectual Property
All content, designs, logos, trademarks, and other intellectual property displayed on the Website are the property of The Red Velvet Cake or its licensors. You may not use, reproduce, distribute, modify, or create derivative works of any content without our prior written consent.
- Product Information
We strive to provide accurate and up-to-date information about our gourmet cakes and other products on the Website. However, we do not warrant that the product descriptions, images, or other content on the Website are accurate, complete, reliable, or error-free. The actual products may vary from the representations on the Website.
- Orders and Payments
When you place an order through the Website, you agree to provide accurate and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability or errors in pricing or product information.
You agree to pay the specified price for the products, including any applicable taxes and shipping fees. Payments are processed securely through our designated payment processors. We do not store or have access to your payment card details.
- Shipping and Delivery
We will make reasonable efforts to deliver the ordered products to the address you provide during the checkout process. However, we are not responsible for any delays or failures in delivery beyond our control, such as shipping carrier issues or force majeure events.
- Cancellation and Refunds
If you wish to cancel or modify an order, please contact us as soon as possible. We reserve the right to refuse cancellation or modification requests based on the status of the order. Refunds will be issued in accordance with our Refund Policy, which is available on the Website.
7. Abandoned Orders
Perishable orders must be picked up within 24 hours. All sales final. No refunds. Deposits $25 per item is non refundable. Balances store credit only. Orders not picked up within 24 hours may be subject to the active refund policy.
8. Disclaimer of Warranties
The Website and its content are provided on an “as-is” and “as available” basis without any warranties of any kind. We disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement
9. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of the Website or the products offered on the Website.
10. Indemnification
You agree to indemnify and hold harmless The Red Velvet Cake and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, expenses, or demands, including reasonable attorneys’ fees, arising out of your use of the Website or violation of these Terms.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of laws principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Ohio.
12. Changes to the Terms
We reserve the right to modify or update these Terms at any time without prior notice. The updated Terms will be effective as of the date of posting on the Website. Your continued use of the Website after the posting of any changes constitutes your acceptance of the modified Terms.
13. Contact Information
If you have any questions or concerns about these Terms, please contact us:
Email: glibllc@gmail.com Address: 21350 Libby Rd., Maple Heights, Ohio 44137
Thank you for reviewing our Terms and Conditions.