Effective Date: June 6, 2023
This Privacy Policy describes how The Red Velvet Cake (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit and interact with our website www.theredvelvetcakeusa.com (the “Website”). We are committed to protecting your privacy and ensuring the security of your personal information. By using our Website, you consent to the practices described in this Privacy Policy.
- Information We Collect
1.1 Personal Information: When you visit our Website or place an order, we may collect certain personal information from you, such as your name, email address, phone number, and address. We collect this information only when you voluntarily provide it to us.
1.2 Usage Information: We may automatically collect certain information about your interaction with our Website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us analyze trends, administer the Website, and improve our services.
- Use of Personal Information
2.1 Providing Services: We use your personal information to fulfill your orders, process payments, deliver products, and provide customer support.
2.2 Communication: We may use your personal information to send you transactional emails, such as order confirmations and shipping notifications. We may also send you promotional emails, newsletters, and marketing communications if you have opted in to receive them. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in the emails.
2.3 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as required by law.
- Sharing of Personal Information
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website, processing payments, and delivering products to you. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.
- Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights
You have certain rights regarding your personal information, including the right to access, update, or delete your information. If you wish to exercise these rights or have any questions or concerns about our privacy practices, please contact us using the information provided below.
- Children’s Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the information provided below, and we will take steps to delete such information.
- Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically.
- Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: thervccustomerservice@gmail.com Address: 21350 Libby Rd, Maple Heights, Ohio 44137
We will respond to your inquiry as soon as possible.
Please note that this Privacy Policy applies only to our Website and does not extend to any third-party websites linked to or from our Website. We encourage you to review the privacy policies of those websites separately.
Thank you for reviewing our Privacy Policy.